Shipping policy

Nowhere, we celebrate slow fashion - each piece is thoughtfully handcrafted with care and intention, ensuring exclusivity and timeless elegance. Since we do not mass-produce, please review the following shipping and returns guidelines before placing your order.

SHIPPING

Processing Time:

Each order is made with precision and love. Standard processing takes 2-5 business days  before shipment.

Delivery Time:

Worldwide: DHL Express (5-10 business days, depending on location).

Bali: Standard delivery within5-10 business days. For next-day delivery requests, please contact us via info@mataharithelabel.com or DM us on Instagram.

Shipping Costs:

Bali: Free delivery via Gojek.

Indonesia (outside Bali):Flat rate of Rp 45000.

International:Flat rate of $25 via DHL Express.

Free Shipping:Orders over $300 qualify for free international shipping.

Tracking:

Once your order ships, you'll receive an email with a tracking link to monitor your package every step of the way.

Import Taxes & Duties:

Import taxes vary by country and are the responsibility of the customer.